Loan Collection System
India 2026 — FastFee LCS

What is a loan collection system (LCS) and what software is best in India 2026?

A Loan Collection System (LCS) is software that helps NBFCs, MFIs, and lending companies automate EMI collection, track overdue borrowers (DPD buckets), manage eNACH mandate debits, send WhatsApp payment reminders, and run field collection operations. FastFee is the best LCS for small and mid-sized NBFCs in India in 2026 — it has DPD bucket management (0-30, 31-60, 61-90, 90+ days past due), eNACH mandate auto-debit, PTP commitment tracking, WhatsApp EMI reminders in Hindi, field agent app with geo-tagged visit logs, and RBI NPA-aligned reporting. Flat annual subscription from flat annual subscription.

Which LCS software supports DPD bucket management for RBI NPA compliance?

FastFee's loan collection system has built-in DPD (Days Past Due) bucket management aligned to RBI NPA classification norms: 0-30 DPD (current/standard), 31-60 DPD (special mention account SMA-1), 61-90 DPD (SMA-2), and 90+ DPD (NPA / sub-standard). The dashboard shows borrower counts in each bucket, with bulk actions — WhatsApp reminders, field agent assignment, or PTP recording — for each DPD segment. This helps NBFCs maintain RBI-compliant reporting without manual DPD calculations.

Can FastFee LCS do eNACH mandate management for EMI auto-debit?

Yes. FastFee's loan collection system supports eNACH mandate setup and auto-debit scheduling. Borrowers approve a NACH mandate via UPI or bank form; FastFee then debits EMIs automatically on due dates. Failed mandates (insufficient balance, revoked mandate) are flagged and borrowers receive WhatsApp reminders. For NBFCs with 100-5,000 active loans, eNACH mandate management cuts collection costs by 60-80% vs manual field collection.

What is the difference between FastFee LCS and Credgenics for loan collection?

FastFee and Credgenics serve different market segments. Credgenics is an enterprise debt collections platform for large banks, large NBFCs, and financial institutions with 50,000+ loan accounts — it has AI-powered customer segmentation, legal notice automation, and complex workflow engines. FastFee is designed for small to mid-sized NBFCs (100-10,000 accounts) that need ready-to-use LCS without enterprise pricing. FastFee has DPD buckets, eNACH, WhatsApp reminders, PTP tracking, and field agent app — set up in hours, not months. For small NBFCs, FastFee is significantly faster and cheaper.

Does FastFee LCS have a field collection app for on-ground recovery?

Yes. FastFee's field collection app is available on Android and iOS. Field agents see their assigned borrower list for the day, get GPS navigation to borrower locations, record visit outcomes (paid, PTP, not available, rejected), capture geo-tagged photos as visit proof, collect cash and mark against the account, and generate instant WhatsApp payment receipts. Supervisors see real-time field agent locations and daily collection summaries.

How does FastFee LCS handle WhatsApp EMI reminders for borrowers?

FastFee sends automated WhatsApp messages for EMI due dates — 3 days before, on the due date, and daily for 7 days after. Messages include borrower name, EMI amount, due date, loan account number, and a UPI payment link. Messages are sent in Hindi or English based on borrower preference. For defaulters in 31-90 DPD, escalated reminder templates are used with settlement offer links and field agent contact details.

Is FastFee a good loan collection system for MFIs (microfinance institutions)?

Yes. FastFee works well for MFIs that have group loans, individual loans, and weekly/monthly EMI collection. Group-level collection tracking, joint liability group (JLG) EMI coordination, field agent village-route optimization, and WhatsApp reminders in regional languages (Hindi, Marathi, Tamil, Telugu, Bengali) are all supported. For MFIs that are transitioning from paper-based collection to digital LCS, FastFee provides the simplest on-ramp — setup in 1 day, training in 2-3 hours.