Loan Collection System
DPD bucket management, UPI AutoPay mandates, eNACH auto-debit, field GPS collection, PTP tracking and lender MIS — in one post-disbursement recovery system for NBFCs, MFIs and cooperative societies.
Loan Collection System vs Loan Management System
An LMS handles disbursement. A loan collection system handles recovery. FastFee is the collection layer — it works alongside your LMS.
| Dimension | Loan Management System (LMS) | Loan Collection System (FastFee) |
|---|---|---|
| Use case | Pre-disbursement: origination, credit, disbursal | Post-disbursement: demand, recovery, reconciliation |
| Core function | Loan accounting, interest calculation, GL | Reminder, AutoPay, field agent, PTP, MIS |
| Handles overdue? | Flags overdue — does not manage recovery | Core product — DPD queues, recovery sequences |
| Mandate collection | Sometimes — not the primary feature | Yes — UPI AutoPay + eNACH, retry and re-mandate |
| Field agent app | Rarely | Yes — GPS, cash collection, PTP logging |
| FastFee role | Not a replacement for LMS | Yes — this is FastFee's core use case |
Work the right accounts at the right time
FastFee automatically segments your portfolio by DPD bucket and routes each account to the appropriate recovery action.
Automated WhatsApp + payment link + AutoPay retry. No human contact needed for most accounts.
Escalate to phone + WhatsApp outbound. Field visit booking if no response by day 45.
Priority field visit. Document PTP. Re-mandate or alternative repayment plan.
Legal notice workflow, settlement negotiation, write-off MIS flag.
Loan collection system FAQ
What is a loan collection system?
A loan collection system manages the full EMI recovery workflow for lenders — tracking overdue accounts by DPD bucket, running UPI AutoPay and eNACH mandates for on-time payments, assigning overdue cases to field agents with GPS route planning, recording promise-to-pay dates and generating MIS reports for the lender and recovery team.
How is a loan collection system different from a loan management system (LMS)?
A loan management system (LMS) handles origination, underwriting, disbursement and loan accounting. A loan collection system handles the post-disbursement recovery side: demand generation, reminders, mandate-based auto-debit, field collection, PTP tracking, broken PTP escalation and lender portfolio MIS. FastFee is the collection system layer — it can work alongside your LMS, not replace it.
What are DPD buckets in loan collection?
DPD (Days Past Due) buckets group overdue borrowers by how long their EMI has been unpaid: 1–30 DPD (early bucket), 31–60 DPD (mid), 61–90 DPD (hard), 90+ DPD (NPA). Each bucket needs a different contact strategy and recovery approach. FastFee sorts the collection queue automatically by DPD bucket so teams work the right accounts first.
Does FastFee support UPI AutoPay for loan EMI collection?
Yes. FastFee sets up UPI AutoPay and eNACH mandates at the borrower level so EMIs are auto-debited on the due date. For failed debits, the system triggers a retry sequence, a fresh payment link and — if the mandate expired — a re-mandate flow.
Can cooperative societies use FastFee for loan recovery?
Yes. Cooperative societies, credit societies and MFIs use FastFee to manage member loan EMIs, track overdue accounts by DPD bucket, run automated reminder and recovery sequences, and generate reports for the committee or regulator.
Does FastFee have a field collection app for loan agents?
Yes. Field collection agents use the FastFee mobile app to see their daily case list, navigate to borrower addresses with GPS, record cash collections with digital receipts, log call outcomes and mark promise-to-pay dates — all synced in real time to the supervisor dashboard.
Recover more EMIs. Spend less time chasing.
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