Privacy Policy

Effective Date: 24 February 2026
Last Updated: 24 February 2026

FastFee is a fee management ERP platform designed for schools, colleges, and educational institutions. We are committed to protecting your privacy and ensuring the security of your data.

By using our website https://fastfee.in and web application https://app.fastfee.in, you agree to this Privacy Policy.

1. Information We Collect

A. Organization Information

  • School/College name

  • Admin name

  • Contact number

  • Email address

B. Student & Parent Information (Provided by Institution)

  • Student name

  • Admission number

  • Class/Section

  • Parent/Guardian contact details

  • Fee records and payment history

C. Payment Information

  • Transaction ID

  • Payment status

  • Payment method

We do not store debit/credit card details. Payments are processed securely through authorized payment partners.

D. Technical Data

  • IP address

  • Device and browser type

  • Login activity

2. How We Use Information

We use the information to:

  • Provide fee ERP services

  • Manage fee records and reports

  • Send payment alerts and notifications

  • Improve system performance and security

  • Provide customer support

3. Data Sharing

We do not sell personal data.

Data may be shared only with:

  • Secure payment gateway partners

  • Cloud hosting providers (DigitalOcean servers)

  • Legal authorities if required by law

4. Data Security

We implement:

  • Secure HTTPS encryption

  • Role-based access control

  • Protected server infrastructure

5. Data Retention

Data is retained while the institution uses our ERP services or as required by law.

6. Contact Us

For any privacy-related questions, contact:
Email: support@fastfee.in
Website: https://fastfee.in

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Privacy Policy

Effective Date: 24 February 2026
Last Updated: 24 February 2026

FastFee (“Company”, “we”, “our”, or “us”) is a Fee Management ERP platform developed for schools, colleges, and educational institutions to manage fee collection, reporting, and payment tracking digitally.

This Privacy Policy describes how we collect, use, store, process, and protect information when you access or use:

By using our services, you agree to the terms of this Privacy Policy.

1. Nature of Our Services

FastFee is strictly a Fee ERP software platform.
We provide digital tools for institutions to:

  • Manage student fee records

  • Generate reports

  • Track payments

  • Send alerts and notifications

  • Enable digital payment collection

We do not operate as a bank, NBFC, or financial institution.

2. Information We Collect

A. Institution Information

When a school or college registers, we may collect:

  • Institution name

  • Administrator name

  • Email address

  • Phone number

  • Business address

  • GST details (if provided)

B. Student & Parent Data (Uploaded by Institution)

Institutions may upload and manage:

  • Student name

  • Admission number

  • Class/Section

  • Date of birth

  • Parent/Guardian name

  • Parent contact details

  • Fee structure

  • Fee payment history

FastFee processes this data only on behalf of the institution.

C. Payment Information

When digital payments are enabled:

  • Transaction ID

  • Payment amount

  • Payment date and status

  • Payment method

Important:
We do NOT store debit card, credit card, UPI PIN, or banking credentials.
All payments are processed securely through authorized third-party payment gateways.

D. Technical & Usage Data

We may automatically collect:

  • IP address

  • Device type

  • Browser type

  • Login timestamps

  • Activity logs

  • Error logs

This helps us improve performance and security.

3. How We Use Information

We use collected information to:

  • Provide and operate Fee ERP services

  • Process and track fee payments

  • Send payment confirmation alerts

  • Enable AutoPay functionality (if activated)

  • Generate financial reports

  • Improve platform security and performance

  • Provide customer support

  • Comply with legal obligations

We do not use data for advertising or resale.

4. Legal Basis for Processing

We process data based on:

  • Contractual obligation (providing ERP services)

  • User consent

  • Legal compliance requirements

  • Legitimate business interests (security & improvement)

5. Data Sharing & Disclosure

We do not sell, trade, or rent personal information.

We may share data only with:

  1. Payment Gateway Providers – for transaction processing

  2. Cloud Hosting Providers – secure server hosting (DigitalOcean infrastructure)

  3. Government Authorities – when required by law

  4. Technical Service Providers – under strict confidentiality agreements

All partners are obligated to protect your data.

6. Data Security Measures

We implement industry-standard security measures including:

  • SSL/HTTPS encryption

  • Role-based access control

  • Secure authentication mechanisms

  • Encrypted data transmission

  • Server-level protection

  • Activity logging and monitoring

However, no system can guarantee 100% security.

7. Data Retention Policy

We retain data:

  • As long as the institution actively uses our services

  • As required for accounting or regulatory compliance

  • Until a deletion request is submitted and legally permitted

Institutions may request data export before termination.

8. User Rights

Depending on applicable law, users may request:

  • Access to their personal data

  • Correction of inaccurate information

  • Deletion of data

  • Restriction of processing

  • Withdrawal of consent

Requests can be sent to the contact email below.

9. Children’s Privacy

FastFee services are intended for use by educational institutions.

Student data is uploaded and managed by institutions.
We do not knowingly collect personal data directly from children without institutional authorization.

10. Third-Party Links

Our website or application may contain links to third-party services.
We are not responsible for the privacy practices of those websites.

11. International Data Transfers

Data may be processed on cloud servers. By using our services, you consent to data processing in secure cloud infrastructure environments.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.

Continued use of services after changes indicates acceptance.

13. Contact Information

If you have questions regarding this Privacy Policy, please contact:

FastFee Support
Email: support@fastfee.in
Website: https://fastfee.in