Consumer Durable EMI Collection Software
— Mobiles, Electronics & Appliances
Selling on installments creates a recurring collection problem. UPI AutoPay mandates debit on the due date without chasing. Failed debits trigger WhatsApp reminders automatically. Partial payments and Promise-to-Pay commitments are tracked per customer. FastFee is the collection layer for retailer in-house EMI schemes and consumer durable lenders.
WHAT FASTFEE IS (AND IS NOT) FOR DEVICE FINANCE
FastFee automates the payment collection workflow — mandate setup, auto-debit, failed debit retry, WhatsApp recovery, partial payment tracking, PTP and field escalation. It does not provide KYC/underwriting, credit scoring, loan origination, or remote device locking. For retailers offering in-house installments and for NBFCs with a consumer durable loan book, FastFee is the collection execution layer alongside your existing lending or ERP system.
Consumer Durable EMI Collection Workflow
EMI schedule → mandate → auto-debit → failed debit → reminder → PTP → recovery → reconciliation
Who Uses Consumer Durable EMI Collection Software
Electronics & Mobile Retailers
Retailers offering in-house no-cost or low-cost EMI directly to customers. FastFee sets up AutoPay at point of sale and automates monthly recovery without a bank intermediary.
Consumer Durable NBFCs
NBFCs and lending companies with a consumer durable loan book — mobiles, appliances, two-wheelers. FastFee is the collection execution layer alongside the loan management system.
Dealer Networks & Distributors
Distributors offering installment credit to their retail dealer network. FastFee tracks each dealer's EMI outstanding, sends reminders, logs PTPs and generates aging reports.
Electronics Chains (Multi-Branch)
Multi-location electronics chains with in-house installment schemes. FastFee gives each branch its own collection dashboard with consolidated view at HQ.
Product Categories
FastFee works for any product sold on a fixed monthly installment plan.
EMI Collection Features
Customer EMI ledger
Product, purchase amount, EMI amount, number of installments, remaining balance — per customer account.
UPI AutoPay / eNACH mandates
Set up one-time mandate at purchase. FastFee auto-debits on due date each month. No action needed from customer or staff.
Failed debit tracking
Failure reason recorded (insufficient funds, mandate expired, account blocked). Retry queued. WhatsApp alert sent to customer with payment link.
Partial payment tracking
Customer pays ₹1,500 on a ₹2,000 EMI. Balance ₹500 tracked with aging. Reminder continues for the outstanding amount.
Promise-to-Pay (PTP) logging
Collection staff logs customer's payment commitment with date. System auto-checks whether PTP was honoured and escalates if broken.
DPD-based defaulter dashboard
Days-Past-Due buckets: 1–30, 31–60, 60–90, 90+ days. Filter by product, branch, collection staff.
WhatsApp reminder sequences
T-3 days before due, due date, T+3 days, T+7 days — customisable reminder sequence with payment link in each message.
Field collection agent app
GPS-tagged visit logs. Cash/UPI collection at customer location. Receipt generated. Outstanding updated in real time.
Multi-branch / dealer view
HQ sees outstanding across all branches or dealer accounts. Drill down to branch → customer.
Bank reconciliation
UPI, NACH settlement files matched to customer EMI accounts. Unmatched payments surfaced for allocation.
Frequently Asked Questions
What is consumer durable EMI collection software?
Consumer durable EMI collection software automates the recurring installment collection cycle for retailers and lenders offering buy-now-pay-later or in-house EMI on electronics, mobiles, appliances and furniture. It manages EMI schedules per customer, sets up UPI AutoPay or eNACH mandates for automated monthly debit, tracks failed debits, sends WhatsApp reminders with payment links, logs Promise-to-Pay commitments, and generates overdue reports.
How does UPI AutoPay work for consumer durable EMI collection?
The customer authorises a UPI AutoPay mandate at the time of purchase — or via a link sent to their phone. FastFee auto-debits the EMI on the agreed date each month without action from the customer. When a debit fails (insufficient balance, mandate expired), FastFee records the failure, retries on the next business day, and sends a WhatsApp reminder with a manual payment link if the retry also fails.
What is the difference between a device locking app and EMI collection software?
Device locking apps (like those used by some device finance NBFCs) remotely disable a mobile phone when EMI is missed. EMI collection software automates the payment recovery workflow without device locking: AutoPay mandates, WhatsApp reminders, payment links, partial payment tracking, Promise-to-Pay logging and overdue escalation. FastFee provides the collection layer and does not provide device locking — for retailers, dealers and NBFCs who want automated payment recovery without remote device management.
How does FastFee handle failed EMI debits for consumer durables?
When a UPI AutoPay or eNACH debit fails, FastFee records the failure reason (insufficient funds, mandate expired, account blocked), triggers a WhatsApp reminder with a manual payment link, and optionally retries the debit on the next business day. Multiple consecutive failures trigger an escalation to the dealer's collection team or field recovery workflow. The failed debit count and reason are visible in the defaulter dashboard.
Can consumer durable dealers use EMI collection software without a banking license?
Yes. Retailers offering in-house installment schemes (direct dealer credit, not through a bank or NBFC) can use FastFee to automate their EMI collection. FastFee provides the collection workflow — UPI AutoPay, WhatsApp reminders, outstanding tracking, overdue reports — without requiring any NBFC registration or banking license. Dealers partnering with a lending NBFC can also integrate FastFee as the collection layer for the NBFC's consumer durable loan book.
What consumer durable categories work with EMI collection software?
Consumer durable EMI collection software works for: mobile phones and smartphones, televisions and home theatre, refrigerators and washing machines, air conditioners, furniture and mattresses, computers and laptops, two-wheelers and e-bicycles, solar panels and inverters, medical equipment and hearing aids. Any product sold on an installment plan with a fixed monthly payment schedule can use FastFee for automated EMI collection.
How is partial payment tracked for consumer durable EMIs?
When a customer pays part of their EMI — typically via a manual UPI transfer — FastFee records the partial payment against the installment, computes the outstanding balance, and continues the reminder sequence for the unpaid portion. Multiple partial payments are aggregated against the same EMI period. The customer's full EMI ledger shows each payment, each shortfall and the running outstanding amount.
Stop chasing EMI customers manually
FastFee auto-debits on the due date, retries on failure, sends WhatsApp reminders, tracks partial payments and escalates persistent defaulters — all without staff intervention.