Field Collection App for Loans
GPS route planning · Offline mode · Digital receipts · PTP tracking · Supervisor dashboard
Built for NBFC field teams and collection agencies managing loan recovery routes across India.
What makes a field collection app work for loan recovery?
Most CRMs and LMS tools were not built for agents on a motorcycle in Rajasthan with poor connectivity. FastFee's field app is designed for that reality — offline-first, GPS-verified, UPI-ready.
GPS visit verification
Device GPS logs agent location at each visit with timestamp. Supervisors verify physical presence without calling the agent.
Offline mode
Record outcomes, log PTP dates and generate receipts without mobile data. Syncs when internet is available — essential for rural routes.
Daily route list
Each agent starts the day with a prioritised case list — sorted by DPD bucket, geography and last contact date — with one-tap GPS navigation to each address.
UPI payment link on visit
Share a UPI link instantly. Borrower pays digitally. FastFee generates the receipt and maps the payment to the account — no cash, no manual entry.
PTP logging & escalation
Log promise-to-pay dates during the visit. Broken PTPs auto-escalate to the team lead with a flag — no manual tracking spreadsheet.
Supervisor dashboard
Live agent locations, case status, daily collection total and portfolio MIS — everything a team lead needs to manage a field collection team in real time.
How an agent uses FastFee on a collection route
Agent opens FastFee and sees their prioritised case list for the day, sorted by DPD bucket and route geography.
Tap a case to open GPS navigation to the borrower's registered address. Visit start is logged with timestamp.
Log outcome: collected, PTP given, not contactable, refused, part-payment. Add notes. GPS location is recorded.
If borrower pays, share a UPI link on the spot. Digital receipt generated instantly. No cash handling needed.
Record promised payment date. If already a broken PTP, flag escalates to team lead automatically on save.
All offline activity syncs to the server. Supervisor dashboard updates with the day's outcomes and collections.
Field collection app FAQ
What is a field collection app for loans?
A field collection app is a mobile application used by loan recovery agents to manage in-person borrower visits. It shows the agent's daily case list with addresses, navigates to borrower locations via GPS, records visit outcomes, accepts digital payments via UPI links, generates receipts and syncs all activity to the supervisor dashboard in real time.
Does FastFee's field collection app work offline?
Yes. Agents can record visit outcomes, log PTP dates and generate receipts even when there is no mobile internet. Data syncs automatically to the server when connectivity is restored — important for rural or low-connectivity areas.
How does the GPS tracking work for field agents?
The FastFee field app uses device GPS to log the agent's location at each visit, verify that the agent was physically present at the borrower's address and build a timestamped visit trail. Supervisors see agent locations and visit status on the dashboard in real time.
Can field agents accept UPI payments on the spot?
Yes. Agents can share a UPI payment link via WhatsApp or SMS so borrowers pay digitally during the visit. FastFee generates a digital receipt instantly and maps the payment to the borrower's loan account — eliminating cash handling and receipt books.
How does promise-to-pay tracking work in the field app?
During a visit or call, the agent logs the PTP date the borrower committed to. FastFee tracks the date and automatically flags the account as broken PTP if payment does not arrive by then — escalating it to the team lead's queue without manual follow-up.
What does the supervisor dashboard show?
Supervisors see each agent's live location, today's cases by status (pending, visited, collected, PTP, broken PTP), total daily collection, the full field team's route and a consolidated portfolio MIS — updated in real time as agents log outcomes.
Put your field team on a system that works offline and on.
Tell us your field agent count and current collection process. We'll show you the route, GPS and digital receipt workflow in 10 minutes.
Book a 10-minute demo →