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Dialysis payment collection software automates the recurring monthly billing for dialysis centres — patients attend 3x/week (12–16 sessions/month), billed as monthly packages. AutoPay mandate at enrolment → monthly debit on the 1st → bounce triggers WhatsApp recovery → insurance vs. copay tracked separately → finance sees all active patients and outstanding in one dashboard.

Dialysis · Haemodialysis · CAPD · Recurring Billing · India

Dialysis Payment Collection Software India

Dialysis is the most recurring healthcare service — patients attend 3 sessions per week, 52 weeks a year. A dialysis centre with 80 active patients handles 80 recurring monthly billing accounts indefinitely. The challenges: collecting monthly package fees reliably without staff calling each patient, tracking insurance reimbursements vs. patient self-pay, managing patients who default on one month's payment while continuing treatment, and reconciling high volumes of incoming payments across multiple centres.

Billing Types Supported

Monthly Session Package

Standard 3x/week = 12–16 sessions/month. Fixed monthly amount billed on 1st of each month. AutoPay for hands-free collection.

Per-Session Billing

Session-by-session billing for walk-in or irregular patients. WhatsApp reminder after each session, payment link for immediate collection.

Patient Copay Tracking

Insurance covers partial cost. FastFee tracks the copay portion separately, bills and follows up the patient for their share.

Consumable Add-ons

Erythropoietin, iron, medication add-ons billed per dispensing. Tracked alongside monthly package in the same patient account.

CAPD / Peritoneal Dialysis

Monthly consumable + service billing. AutoPay for monthly amount, supply delivery reconciliation.

Multi-Centre Patients

Patients who dialyse at multiple centres. Consolidated billing, single monthly statement, one payment tracked across all sessions.

Monthly Billing Workflow

Patient enrolment
Monthly package amount recorded. AutoPay mandate (UPI AutoPay or eNACH) set up at first session. Insurance coverage details noted — patient copay amount calculated.
27th of month
WhatsApp reminder to patient: "Your dialysis package of ₹X is due on [date]. Click to pay now." — gives notice before the auto-debit.
1st of month
AutoPay fires. Monthly package amount debited from patient bank account. Receipt sent via WhatsApp. Reconciled to patient account automatically.
Bounce recovery
Bounce detected → WhatsApp same day with payment link → D+3 follow-up → D+7 escalation to finance team. PTP commitment logged if patient commits to a date.
Insurance reconciliation
Insurance credit arrives → matched to the patient's insurance portion → copay portion tracked separately → full account closed when both are received.
Centre dashboard
All patients: payment status, outstanding balance, months overdue, insurance pending, and total centre-wide collection vs. target for the month.
The dialysis billing problem most centres face

Patients who default on one month's payment rarely stop treatment — dialysis is life-sustaining. This creates a unique collection challenge: the centre cannot withhold service, but must recover the outstanding amount. FastFee handles this sensitively: WhatsApp reminders are polite and private, the PTP tracking lets patients commit to a payment date without confrontation, and the finance team has full visibility of the outstanding without having to chase the clinical team for updates.

FAQ

How does dialysis monthly billing work with FastFee?

Monthly package set up per patient at enrolment. UPI AutoPay or eNACH mandate auto-debits on the 1st. Bounce triggers WhatsApp recovery. Finance sees all patients, payment status and outstanding in one dashboard.

What is the typical dialysis package cost in India?

Haemodialysis: ₹8,000–₹25,000/month for 12–16 sessions. Standalone centres ₹8,000–₹18,000; corporate hospitals ₹18,000–₹30,000. FastFee supports monthly package, per-session, and consumable-plus-service billing.

How does FastFee handle insurance vs. patient copay?

FastFee tracks patient self-pay and insurance portions separately. Insurance credit reconciled when it arrives. Patient copay billed and followed up via AutoPay and WhatsApp independently. Finance sees both sides in one view.

Automate dialysis monthly billing — demo live

Bring your active patient count and current monthly package structure. We'll demo AutoPay setup, copay tracking and bounce recovery live.

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