Free Collections CRM for Payment Recovery
Move every overdue account through a recovery pipeline: New โ Contacted โ Promised โ Partly paid โ Paid, or Escalated. Assign an agent, set the next follow-up date and see collections by agent.
Want this synced, automatic and collecting payments?
- Same workflow in a free FastFee account, on every device and for your whole team
- Automatic WhatsApp reminders before and after due dates
- Payment links, UPI and AutoPay with auto receipts and live โpaidโ status
What you get free in the Collections CRM
- โ Stage pipeline
- โ Agent-wise summary
- โ Follow-up date with overdue alert
- โ Partial payments
- โ WhatsApp follow-up
- โ CSV export
Free alternative to recovery CRMs
| Tool | What it costs | What you get free here |
|---|---|---|
| FastFee Collections CRM | โน0, no limits | Stage pipeline ยท Agent-wise summary ยท Follow-up date with overdue alert |
| Collection CRMs | Per-user monthly pricing | Customer, due, follow-up, promise date and status, free |
Prices are approximate starting prices seen on public pricing pages and app listings in 2026 and change often; check each provider for current plans. Product names belong to their owners. FastFee is not affiliated with them. Paid tools often include features this free tool does not, such as accounting, GST filing or multi-user sync.
How to use the Collections CRM
- STEP 1Add your business detailsEnter your business name and UPI ID once. They are used in every reminder and receipt.
- STEP 2Add accountsAdd one at a time, paste a list from Excel or Google Sheets, or try the sample data first.
- STEP 3Track and updateRecord full or part payments; balance, status and ageing update instantly.
- STEP 4Remind and exportTap Remind to open WhatsApp with the message filled in. Export CSV or print anytime.
Frequently asked questions
What stages should a collection process have?
A simple pipeline: New (overdue identified), Contacted, Promised (customer gave a date), Partly paid, Paid, and Escalated (notice or field visit). Move accounts forward after every interaction.
How do I prioritise?
Filter Overdue to see follow-ups that have passed their date, then sort by amount. Customers who broke a promise come next.
Is this tool free? Do I need to sign up?
Yes, it is completely free with no login and no limit on entries. Signing up for a free FastFee account is optional and adds sync across devices, team access, automatic reminders and online payment collection.
Where is my data stored?
Only in your browser on this device (local storage). Nothing is uploaded to FastFee. Clearing browser data deletes it, so export a CSV or PDF backup regularly.